Privacy Policy
Last updated: October 4, 2026

LUMA Painting & Finishing LLC ("LUMA," "we," "us") operates lumapaintingservices.com. This policy explains what information we collect, how we use it, and your choices.

1. Information We Collect
   When you fill out our contact form, call, text, or email us, we collect the information you give us: your name, email address, phone number, city or ZIP code, project type, how you heard about us, your message, and any photos you send.

When you visit the website, our hosting provider automatically collects basic technical information such as your browser type, device, pages visited, and general location (city/country). We do not use this to identify you personally.

2. How We Use Your Information
   We use your information only to:

• Respond to your inquiry and provide estimates

• Schedule and complete your project

• Send you project updates, invoices, and warranty support

• Improve our website and services
  We do not sell your personal information.

3. Who We Share It With
   We share information only with service providers that help us run our business, such as:

• Framer (website hosting, contact form, and website analytics)

• Google (email and business tools; our reviews section displays public Google reviews)

• Elfsight (displays our Google reviews on the site)

• Thumbtack (if you contact us through Thumbtack)
  We may also share information if required by law.

4. Text Messages
   If you give us your phone number, we may call or text you about your inquiry or project. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help. Mobile phone numbers and text messaging consent will not be shared with third parties or affiliates for their marketing purposes.

5. Cookies
   Our website may use cookies or similar technology to keep the site working and understand how visitors use it. You can disable cookies in your browser settings.

6. How Long We Keep It
   We keep your information as long as needed to serve you, honor our warranty, and meet legal and tax record-keeping requirements.

7. Security
   We take reasonable steps to protect your information. However, no method of sending or storing data online is 100% secure.

8. Children
   Our website is not intended for children under 13, and we do not knowingly collect their information.

9. Your Choices
   You can ask us to see, correct, or delete the personal information we have about you by contacting us below.

10. Changes
    We may update this policy. The date at the top shows when it was last changed.

11. Contact Us
    LUMA Painting & Finishing LLC
    2530 NW 87th Ave, Doral, FL
    (786) 909-3458
    lumapaintingservices@gmail.com